Gaming should always be fun, never a burden. At bouncing ball, we provide real tools and genuine support to help every player stay in control. Your wellbeing matters more than any bet.
Bouncing ball believes that responsible gaming is the foundation of a healthy gaming experience. Every tool on this page is available to all registered players at no cost. If you ever feel that gaming is becoming a problem, please use these tools or contact our support team immediately.
At bouncing ball, we understand that online gaming is a form of entertainment. It should bring excitement and enjoyment to your day, not stress or financial hardship. That is why bouncing ball has built responsible gaming into the core of our platform — it is not an afterthought or a checkbox exercise. It is something we genuinely care about.
Every feature on bouncing ball is designed with player safety in mind. From the moment you register, you have access to a full suite of responsible gaming tools that put you in control of your gaming activity. Whether you want to set spending limits, take a break, or permanently close your account, bouncing ball makes it easy and judgement-free.
We also train our customer support team to recognise signs of problem gambling and respond with empathy and practical help. If you reach out to bouncing ball support about a gambling concern, you will be treated with respect and given clear guidance on the options available to you. We are here to help, not to judge.
One of the most effective ways to stay in control on bouncing ball is to set deposit limits. This feature allows you to cap the amount of money you can deposit into your account over a specific period — daily, weekly, or monthly. Once you hit your limit, bouncing ball will not accept any further deposits until the next period begins.
Setting a deposit limit on bouncing ball is simple. Go to your account settings, select the responsible gaming section, and choose the limit that works for your budget. You can lower your limit at any time and the change takes effect immediately. If you want to increase your limit, there is a mandatory cooling-off period to make sure the decision is not impulsive. This is a deliberate safety measure that bouncing ball has put in place to protect players.
We strongly recommend that every bouncing ball player sets a deposit limit, even if you feel completely in control. It is a simple precaution that costs nothing and can prevent problems before they start. Think of it like a seatbelt — you hope you never need it, but you are glad it is there.
If you feel that you need a break from gaming, bouncing ball offers a self-exclusion feature that temporarily or permanently blocks your access to the platform. During the self-exclusion period, you will not be able to log in, place bets, or make deposits on bouncing ball. You will also be removed from all promotional mailing lists.
Bouncing ball offers several self-exclusion options. You can choose a short break of 24 hours, 7 days, or 30 days if you just need some time away. For more serious concerns, you can opt for a longer exclusion period of 6 months or 1 year. If you decide that you want to stop gaming permanently, bouncing ball also offers indefinite self-exclusion.
To activate self-exclusion, contact bouncing ball customer support or use the self-exclusion option in your account settings. Once activated, the exclusion cannot be reversed until the chosen period has ended. This is intentional — bouncing ball wants to make sure that the decision sticks and gives you the space you need.
It is easy to lose track of time when you are enjoying games on bouncing ball. That is why we offer reality check reminders that pop up at regular intervals during your gaming session. These reminders show you how long you have been playing and how much you have spent, giving you a clear picture of your activity.
You can set the frequency of reality checks in your bouncing ball account settings. Whether you want a reminder every 30 minutes, every hour, or at a custom interval, the choice is yours. When the reminder appears, you can choose to continue playing or log out. There is no pressure either way — bouncing ball simply wants to make sure you are making informed decisions.
Problem gambling can develop gradually, and it is not always easy to recognise in yourself. Bouncing ball wants every player to be aware of the common warning signs so they can take action early. Here are some questions to ask yourself honestly:
If you answered yes to any of these questions, it may be time to take a step back. Bouncing ball encourages you to use the responsible gaming tools available on the platform and to seek professional help if needed. There is no shame in asking for support — it is a sign of strength.
Bouncing ball strictly prohibits anyone under the age of 18 from using the platform. We take this responsibility seriously and have implemented multiple layers of verification to prevent underage access. During registration, bouncing ball requires date of birth verification, and our KYC process includes document checks to confirm that every player is of legal age.
We also encourage parents and guardians to use parental control software to prevent minors from accessing gaming websites. If you share a device with younger family members, please make sure to log out of your bouncing ball account when you are not using it. If we discover that a minor has gained access to the platform, bouncing ball will immediately close the account and return any deposited funds.
If you or someone you know is struggling with problem gambling, bouncing ball urges you to seek help. Our customer support team is available to assist you with activating responsible gaming tools, closing your account, or simply listening to your concerns. You can reach bouncing ball support via email at [email protected].
Remember, problem gambling is a recognised condition and professional help is available. You are not alone, and reaching out is the first step towards regaining control. Bouncing ball is committed to supporting every player on this journey.
Bouncing ball wants every player to have a positive experience. Here are some practical tips to keep your gaming safe and enjoyable:
Bouncing ball gives you everything you need to game responsibly.
Set daily, weekly, or monthly deposit caps on bouncing ball. Lower limits apply instantly; increases require a cooling-off period.
Take a break from bouncing ball for 24 hours, 7 days, 30 days, or longer. Full account lockout with no way to reverse early.
Automatic session reminders on bouncing ball show your play time and spending at intervals you choose.
Review your full betting and transaction history on bouncing ball at any time. Complete transparency over your gaming activity.
Strict KYC checks on bouncing ball ensure that only players aged 18 and above can access the platform and place bets.
Bouncing ball support staff are trained to help with responsible gaming concerns. Reach out anytime — no judgement, just help.
Gaming is meant to be fun. When you play on bouncing ball, you have every tool you need to stay in control. Set your limits, enjoy the games, and remember — we are always here if you need support.