At bouncing ball, we believe you deserve to know exactly what happens with your personal information. This privacy policy explains everything in plain language — no legal tricks, no hidden clauses.
Last updated: April 2026
This Privacy Policy applies to all services provided by bouncing ball through the website bouncing-ball.net and the mobile application. By using bouncing ball, you consent to the data practices described here. If you have concerns, contact us before continuing.
Bouncing ball takes your privacy seriously. This is not just a formality — it is a genuine commitment to every player who trusts us with their personal information. Whether you are signing up for the first time, making a deposit through bKash, or placing a bet on your favourite cricket match, bouncing ball handles your data with care and respect.
This privacy policy covers what information bouncing ball collects, why we collect it, how we store and protect it, who we share it with, and what rights you have over your own data. We have written this document in straightforward English so that every player in Bangladesh can understand it without difficulty. If anything is unclear, our support team is always ready to help.
When you create an account on bouncing ball, we collect basic personal information such as your name, phone number, email address, and date of birth. This information is necessary to set up your account, verify your identity, and ensure that you meet the minimum age requirement of 18 years.
During financial transactions on bouncing ball, we collect payment-related data including your chosen payment method (bKash, Nagad, Rocket, or bank transfer), transaction amounts, and transaction reference numbers. This data is essential for processing your deposits and withdrawals accurately and securely.
Bouncing ball also collects technical data automatically when you use the platform. This includes your IP address, device type, operating system, browser version, screen resolution, and general location data derived from your IP. We also collect usage data such as pages visited, games played, time spent on the platform, and betting patterns. This information helps bouncing ball improve the user experience and detect unusual activity that might indicate fraud or security threats.
Bouncing ball uses your personal data for several specific purposes. First and foremost, we use it to operate your account — processing bets, managing your balance, handling deposits and withdrawals, and communicating with you about your account activity. Without this data, bouncing ball simply cannot provide its services to you.
We also use your information to verify your identity, which is a legal requirement for online gaming platforms. This helps bouncing ball prevent underage gambling, detect fraud, and comply with anti-money laundering regulations. Identity verification protects both you and the platform.
Bouncing ball uses technical and usage data to improve the platform. By understanding how players navigate the site, which games are most popular, and where users encounter difficulties, we can make bouncing ball faster, smoother, and more enjoyable. We may also use aggregated, anonymised data for statistical analysis and reporting purposes. This data cannot be used to identify any individual player.
With your consent, bouncing ball may send you promotional messages about new games, bonus offers, and platform updates. You can opt out of marketing communications at any time through your account settings or by contacting support. Opting out of marketing will not affect your ability to use bouncing ball or receive important account-related notifications.
Bouncing ball does not sell your personal data to anyone. This is a firm policy and there are no exceptions. We do not rent, trade, or otherwise commercially distribute your information to third-party marketers or advertisers.
However, bouncing ball does share limited data with certain trusted service providers who help us operate the platform. These include payment processors who handle your deposits and withdrawals, identity verification services that confirm your age and identity, and hosting providers that store our data securely. All third-party providers are contractually obligated to protect your data and use it only for the specific purpose for which it was shared.
Bouncing ball may also disclose your information if required by law, court order, or regulatory authority. If we receive a legitimate legal request for your data, we will comply while making every effort to protect your privacy to the extent permitted by law.
Protecting your data is a top priority for bouncing ball. We use industry-standard SSL/TLS encryption to secure all data transmitted between your device and our servers. This means that your personal information, login credentials, and financial data are encrypted during transit and cannot be intercepted by third parties.
On our servers, bouncing ball stores sensitive data using strong encryption algorithms. Access to personal data is restricted to authorised personnel only, and all access is logged and monitored. We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses before they can be exploited.
While bouncing ball takes every reasonable precaution to protect your data, no system is completely immune to security threats. In the unlikely event of a data breach, bouncing ball will notify affected players promptly and take immediate steps to contain the breach and prevent further damage.
Bouncing ball retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are kept for a minimum period as required by applicable financial regulations.
If you close your bouncing ball account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are legally required to retain certain information. You can request account closure and data deletion by contacting our support team.
As a bouncing ball player, you have several rights regarding your personal data. You have the right to access the personal information we hold about you. You can request a copy of your data at any time by contacting our support team, and we will provide it within a reasonable timeframe.
You also have the right to correct any inaccurate or incomplete information in your bouncing ball account. If your phone number, email, or other details have changed, you can update them through your account settings or by contacting support. Additionally, you have the right to request deletion of your data, subject to any legal retention requirements that may apply.
Bouncing ball does not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts. If we discover that a minor has registered on bouncing ball, we will immediately close the account and delete all associated personal data.
If you believe that a minor has created an account on bouncing ball, please contact our support team immediately so we can take appropriate action.
Bouncing ball may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the revised policy will be published on this page with an updated date. We encourage you to review this page periodically.
For significant changes that materially affect how bouncing ball handles your data, we will make reasonable efforts to notify you through the platform or via email. Your continued use of bouncing ball after any changes indicates your acceptance of the updated privacy policy.
Privacy is not just a policy — it is built into every layer of the bouncing ball platform.
All data transmitted to and from bouncing ball is protected by 256-bit SSL encryption, keeping your information safe from interception.
Bouncing ball never sells, rents, or trades your personal information to third parties for marketing or any other commercial purpose.
Secure KYC processes on bouncing ball ensure that only verified, eligible players can access the platform and make transactions.
Sensitive data stored on bouncing ball servers is encrypted at rest using industry-standard algorithms, with access strictly controlled.
You control your data on bouncing ball. Access it, correct it, delete it, or opt out of marketing — the choice is always yours.
Bouncing ball conducts regular security audits and vulnerability assessments to stay ahead of emerging threats and protect player data.
Now that you know how bouncing ball protects your data, you can play with confidence. Join thousands of players in Bangladesh who trust bouncing ball with their gaming experience.